NHTSA Complaint #10735418 — 2014 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10735418
Vehicle 2014 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 17,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I HAVE RECENTLY EXPERIENCED VIOLENT SHAKING OF MY 2014 JEEP CHEROKEE BEING FLAT TOWED BEHIND MY MOTOR HOME. IT HAS HAPPENED TWICE ON THE SAME DAY. VERY SCARY SITUATION. THIS AFTER SEVERAL THOUSAND MILES OF TROUBLE-FREE TOWING. THE FIRST TIME WAS OVER AN UNEVEN PATCH OF REPAIRED ROAD. THE SECOND OCCURRENCE JUST HAPPENED OUT OF THE BLUE. I HAD TO BRING THE RIG TO A COMPLETE STOP TO ELIMINATE THE ROCKING/WOBBLING MOTION OF THE JEEP, WHICH WAS CLEARLY VISIBLE TO ME IN THE REAR VIEW CAMERA. JEEP DEALER WON'T ACKNOWLEDGE THE PROBLEM BECAUSE THEY ARE UNABLE TO DUPLICATE THE ISSUE. MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE FROM DIFFERENT OWNERS SHOULD SUFFICE. THE NEED TO BRING A LARGE RV TO A COMPLETE STOP IN ORDER TO ELIMINATE THE WOBBLING IS A SERIOUS SAFETY PROBLEM, ESPECIALLY WHILE DRIVING ON BUSY HIGHWAYS. THIS DEFICIENCY IN THE JEEP IS SIMPLY A BAD ACCIDENT WAITING TO HAPPEN DEALER SAYS THEY NEED TO BE ABLE TO DUPLICATE THE PROBLEM. ENOUGH OWNERS HAVE HAD THIS PROBLEM AND THEIR SEPARATE COMPLAINTS HAVE DUPLICATED THE PROBLEM MANY TIMES OVER. JEEP NEEDS TO LOOK INTO THIS IMMEDIATELY BEFORE IT CAUSES MULTIPLE SERIOUS ACCIDENTS. UPDATED 9/25/15 *LN ...VIDEO AVAILABLE

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