NHTSA Complaint #10735369 — 2015 JEEP CHEROKEE

6/19/2015: TRANSMISSION/ELECTRICAL ISSUE WHEN ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE IT WOULD SHIFT INTO NEUTRAL INSTEAD. HAD TO SHIFT TO PARK AND THEN BACK TO REVERSE BEFORE THE VEHICLE WENT INTO GEAR. THIS WAS THE FOURTH OCCURRENCE OF THIS ISSUE SINCE PURCHASE DATE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON WHEN SHIFTING FROM PARK TO REVERSE AND TO DRIVE. ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. 6/22/2015: TRANSMISSION/ELECTRICAL ISSUE VEHICLE WOULD NOT SHIFT FROM PARK TO REVERSE. AFTER SEVERAL MINUTES WAS ABLE TO PUT VEHICLE INTO PARK, AND EVENTUALLY POWERED VEHICLE OFF AND ON AND WAS THEN ABLE TO SHIFT FROM PARK TO REVERSE AND THEN DRIVE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON. 6/23/2015: TRANSMISSION/ELECTRICAL FAILURE ODOMETER AT 800 MILES. WHILE DRIVING, THE VEHICLE SUDDENLY WENT OUT OF GEAR. CLIMBING A PARKING GARAGE RAMP THE VEHICLE STALLED, THE PARKING BRAKE TURNED ON, THE AIRBAG SERVICE MESSAGE AND INDICATOR TURNED ON, THE SERVICE ENGINE LIGHT CAME ON, THE WINDSHIELD WIPERS CAME ON, THE MEDIA CONSOLE AND BLUETOOTH CONNECTION FAILED. AFTER SEVERAL MINUTES OF ATTEMPTING TO SHIFT GEARS (COULD NOT GET THE VEHICLE INTO PARK, DRIVE, OR REVERSE, AND PARKING BRAKE KEPT ENGAGING), WAS FINALLY ABLE TO POWER THE VEHICLE OFF. ONCE THE VEHICLE WAS POWERED BACK ON, WAS ABLE TO SHIFT TO DRIVE, AND DROVE DIRECTLY TO THE DEALERSHIP. CHECK ENGINE LIGHT REMAINED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. DELIVERED VEHICLE TO DEALERSHIP FOR INSPECTION AND REPAIR, AND AM AWAITING RESOLUTION AS OF 7/20/2015.