NHTSA Complaint #10734548 — 2010 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10734548
Vehicle	2010 BUICK ENCLAVE
Component	STEERING
Date of Incident	May 6, 2014
Date Filed	July 16, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2010 BUICK REGAL. WHILE DRIVING BETWEEN 5 TO 50 MPH, THE VEHICLE VEERED LEFT AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR WAS PERFORMED, THE CONTACT RECEIVED A LETTER FROM BUICK ABOUT THE POWER STEERING PUMP CONDITION. THE CONTACT NOTIFIED THE MANUFACTURER AND MAILED A REIMBURSEMENT FORM. THE CONTACT RECEIVED A PARTIAL SPECIAL COVERAGE REIMBURSEMENT. THE FAILURE MILEAGE WAS UNKNOWN.

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