NHTSA Complaint #10733971 — 2008 CHRYSLER PACIFICA UNKNOWN OR OTHER

Complaint Details

ODI Number	10733971
Vehicle	2008 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	July 13, 2015
Date Filed	July 14, 2015
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE TRYING TO REPLACE MY MUFFLER ON MY 2008 CHRYSLER PACIFICA, THE SHOP COULD NOT LOCATE REPLACEMENT PARTS. I TOOK IT TO SEVERAL SHOPS WITH THE SAME RESULT. AT THE LAST SHOP I WAS SHOWN AN ISSUE WITH THE SUB-FRAME RUSTING OUT. SO, I DECIDED TO TAKE IT TO CHRYSLER DEALERSHIP AND THEY FOUND THE SAME ISSUES WITH THE SUB-FRAME AND INFORMED ME THAT CHRYSLER WOULD NOT REPAIR. NOW, I AM GOING TO BE OUT OF $4000.00 TO REPAIR THE SUB-FRAME AND $1,200.00 TO REPLACE THE MUFFLER SYSTEM. I DID SOME RESEARCH AND DISCOVERED THE RUSTING OF THE SUB-FRAME IS A SYSTEMIC ISSUE ON 2004 - 2008 PACIFICA'S IN SALT BELT AREAS. MY DEEP CONCERN IS THAT IT IS NOT WIDELY KNOWN AND MY ENGINE COULD HAVE FALLEN OUT DURING OPERATION.

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