NHTSA Complaint #10733747 — 2015 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10733747
Vehicle	2015 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	June 27, 2015
Date Filed	July 13, 2015
Mileage	11 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

GOING DOWN HILL, THE CAR ACCELERATED 8 TO 12 MILES AN HOUR FASTER THAN THE CRUISE WAS SET FOR. CAR KEEPS ACCELERATING UNTIL YOU HIT THE BRAKE. DOES NOT HOLD THE SET CRUISE SPEED LIMIT. I BROUGHT IT TO THE DEALER AND AFTER 1 1/2 HOURS THEY TOLD ME MY CHEROKEE LIMITED WAS NOT EQUIPPED WITH AN ADAPTIVE CRUISE CONTROL WITH STOP AND GO. I WAS TOLD BY THE SERVICE WRITER I JUST HAVE TO HIT THE BRAKE UNTIL THE DECLINE IS OVER AND THEN HIT RESUME ON THE PANEL. I KNOW THIS IS INCORRECT SO IS THERE A FIX FOR THIS? WE ARE TAKING A LONG DRIVE TRIP TO PENNSYLVANIA AND I WILL NEED THE CRUISE TO ENJOY MY TRIP. THE CONSUMER STATED THE ISSUE WAS THE TRANSMISSION. UPDATED 10/15/15*JB

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