NHTSA Complaint #10733285 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10733285
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	July 1, 2015
Date Filed	July 10, 2015
Mileage	71,741 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY STEERING WHEEL HAS A SIGNIFICANT CLICK WHEN I TURN ON IT. I WENT TO THE DEALERSHIP AND THEY TOLD ME IT WAS NOT COVERED UNDER WARRANTY. HYUNDAI OF TAMPA TOLD ME IT WAS A COUPLING IN THE STEERING WHEEL COLUMN AND IT IS A COMMON PROBLEM. I HAVE 71745 MILES ON A 2012 SONATA. HYUNDAI HAD A RECALL WITH THIS PROBLEM ON THEIR 2011 MODEL, BUT NOT ONE UNDER 2012. I SPOKE TO JESSICA WITH HYUNDAI CUSTOMER CONNECT CENTER. SHE WAS POLITE BUT COULD NOT DO ANYTHING EXCEPT OFFER ME A $35 COUPON FOR MAINTENANCE.

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