NHTSA Complaint #10731939 — 2011 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10731939
Vehicle	2011 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 16, 2015
Date Filed	July 4, 2015
Mileage	36,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VIN # [XXX] TOYOTA PRIUS 2011, DRIVING ON INTERSTATE 80 EAST, AT 65 MPH, SMOKE CAME OUT OF THE HOOD, HEADLIGHT AND WIRE SMELLED AND BURNED, CAR WAS ALMOST IN FIRE. SHUT OFF CAR AND HEADLIGHT AND SMOKE STOP. BOTH HEADLIGHT ARE DAMAGE DUE TO FIRE. KEPT BOTH HEAD LIGHT OFF, GOT HOME AND DID NOT USE THE CAR FOR A FEW MONTHS. CAR IS STILL UNDER WARRANTY BUT DEALER REFUSE TO REPAIR THE PROBLEM, TELLING ME I HAVE USE AN AFTERMARKET BULB. THE BULB THAT CAUSE THE PROBLEM WAS THE BULB THAT CAME WITH THE CAR AS NEW. I TRIED TO TAPE UP THE BURNED WIRE TO GET THE CAR SAFETY HOME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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