NHTSA Complaint #10731089 — 2013 FORD EXPLORER
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 10731089 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
MY CAR CONTINUES TO HAVE STINKY EXHAUST FUMES COMING INTO THE CABIN. WE HAVE THE RECYCLE SWITCH ON, BUT IT DOES NOTHING TO STOP THE FUMES FROM COMING IN. I HAVE TAKEN THIS CAR TO THE DEALER ON NUMBER OCCASIONS, BUT THEY NEVER WOULD ADMIT THAT THERE WAS A PROBLEM. IN FACT, THEY CLAIMED THAT THIS WAS HOW IT WORKED. I THEN CONTACTED FORD MOTOR COMPANY ON OTHER OCCASIONS, BUT WAS TOLD EACH TIME, THAT THERE WAS NO PROBLEM WITH THE SYSTEM. IT SEEMS TO ME THAT IF FUMES ARE COMING INTO THE CABIN OF THE CAR, IT IS NOT HEALTHY. IT'S AS IF FORD DOESN'T WANT TO ADMIT THEY HAVE A PROBLEM, OR THEIR NOSES ARE SO STOPPED UP THAT THEY CAN'T SMELL. FORD AND THEIR DEALERS ARE DISMISSING THE PROBLEM WHEN I KNOW THERE IS A PROBLEM. FORD NEEDS TO ADMIT THAT THIS PROBLEM IS NOT GOOD FOR THOSE OF US THAT HAVE TO LIVE WITH THE ROTTEN EGG SMELL IN OUR VEHICLES.
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