NHTSA Complaint #10730646 — 2004 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10730646
Vehicle	2004 DODGE RAM 2500
Component	STEERING
Date of Incident	February 5, 2015
Date Filed	June 26, 2015
Mileage	185,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. UPON TURNING THE STEERING WHEEL TO THE LEFT, IT LOCKED AND HAD TO BE TURNED RIGHT AND THEN LEFT TO GRADUALLY UNLOCK THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO SUPPLY THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. UPDATED 8/6/15*CN UPDATED 09/14/15*LJ UPDATED 11/01/2017*CN

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