NHTSA Complaint #10730453 — 2015 JEEP CHEROKEE

THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN THIS MANNER. THE STOP/START FEATURE PLACES ME AND MY OCCUPANTS IN DANGER OF COLLISION FROM OTHER MOTORIST. I HAVE REPORTED IT TO WHITTEN BROTHERS, LOCAL JEEP DEALER, SEVERAL TIMES, HOWEVER, THEY DISCREDIT THE COMPLAINT AND I BELIEVE THEY DO NOT DOCUMENT IT.