NHTSA Complaint #10730343 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10730343
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	December 20, 2013
Date Filed	June 25, 2015
Mileage	125 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE DIESEL AT ABOUT 60 MPH ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE PAST 30 MPH. THE AUTHORIZED JEEP DEALER TOLD ME THAT THE CAR WAS NOT REGENERATING AUTOMATICALLY THEREBY CAUSING THESE ISSUES. THEY OFFERED ME A FREE SOFTWARE UPGRADE TO RESOLVE THE PROBLEM. A YEAR LATER AND THE CAR HAS BEEN TO THE DEALER 14 TIMES FOR THE SAME ISSUE. ONE UPGRADE AFTER ANOTHER YET THE CAR WILL STILL HAVE THE SAME PROBLEMS. YOU NEVER KNOW WHEN THIS CAR WILL BECOME LIMP. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE OF BEING ON A HIGHWAY AND GOING 30 MPH BECAUSE THE CAR WILL NOT REGENERATE AUTOMATICALLY. JEEP HAS NOT BEEN ABLE TO FIND A SOLUTION TO THE REGENERATION ISSUES.

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