NHTSA Complaint #10726924 — 2014 JEEP CHEROKEE

WHILE IN MOTION, THE CAR STALLED. THE CAR WOULD NOT THEN SHIFT TO ANY GEAR. AFTER CONTINUOUSLY TRYING TO SHIFT GEARS, THE CAR WOULD JUMP FROM PARK TO DRIVE. LITERALLY JUMP. I HAD TO DRIVE HOME (A FEW BLOCKS) WITH MY HAZARDS ON PRAYING ALL THE WAY. I CALLED HUNTINGTON BEACH JEEP FIRST THING IN THE MORNING. THEY TOWED THE CAR TO THE SERVICE DEPT. I WAS TOLD THE TRANSMISSION WOULD BE FIXED. I TRIED TO UPGRADE OUT OF THE SHOTTY CHEROKEE TO A GRAND CHEROKEE FOR SAFETY REASONS BUT THE DEALER WOULD NOT FORGIVE THE NEGATIVE EQUITY IN THE CAR AS WE'VE HAD IT FOR A YEAR. HE INSISTED WE PUT MORE MONEY DOWN AND HAVE A CAR PAYMENT OF $600-700 DOLLARS. WE REFUSED. WE FEEL JEEP DOES NOT CARE ABOUT THE SAFETY BUT ONLY THE NUMBER OF CARS THEY SELL EACH MONTH WHICH IS A SAME. THANK GOD WE DIDN'T HAVE A CAR ACCIDENT AS THEY MY FAMILY WOULD BE PLANNING A FUNERAL. MAYBE THAT IS WHAT IT WILL TAKE.