NHTSA Complaint #10726422 — 2011 FORD TAURUS

SEATS issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number	10726422
Vehicle	2011 FORD TAURUS
Component	SEATS
Date of Incident	January 14, 2015
Date Filed	June 21, 2015
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY MOTHER WAS DRIVING DOWN THE ROAD, AND TURNED ON THE SEAT HEATER. AFTER SEVERAL MINUTES THE SEAT HEATER OVERHEATED AND BURNED THE BACKS OF HER LEGS. SEVERAL DAYS LATER MY FATHER TURNED IT ON, IT BURNED THROUGH SEVERAL LAYERS OF HIS WINTER CLOTHES AND LEFT A BURN MARK ON THE LEATHER SEAT. THIS CONDITION IS EXTREMELY UNSAFE, AND HAS CAUSED BOTH PERSONAL INJURY AND DAMAGE TO THE CAR.

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