NHTSA Complaint #10554400 — 2011 FORD TAURUS

I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS. THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK. I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR. I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT. WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN. LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT. *TR