NHTSA Complaint #10726171 — 2009 MERCURY MARINER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10726171
Vehicle 2009 MERCURY MARINER
Component ENGINE
Date of Incident
Date Filed
Mileage 80,750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

POWER OF VEHICLE DRASTICALLY DECREASED WHILE DRIVING DOWN SECONDARY ROAD. HAD JUST ENOUGH POWER TO PULL OVER TO SIDE OF THE ROAD. PUSHED DOWN ACCELERATOR IN PARK AND NEUTRAL BUT NO POWER. TURNED OFF. RESTARTED AND RESUMED NORMAL DRIVING. SUSPECT ELECTRONIC THROTTLE BODY. THE FORD DEALERSHIP WILL NOT REPLACE WITHOUT A DIAGNOSTIC FEE BECAUSE THEY STATE IT IS NOT A RECALL, ALTHOUGH AN INTERNAL VEHICLE HEALTH REPORT STATES "THERE ARE RECALLS FOR YOUR 2009 MERCURY MARINER AT THIS TIME" NOTICE # 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE I BELIEVE USING THE WORD RECALL CONSTITUTES MISREPRESENTATION WHEN IN FACT FORD MOTOR COMPANY STATES IT IS JUST A CUSTOMER SATISFACTION PROGRAM TO ALLEVIATE THEM FROM COSTS AND ANY WRONG DOING. IT IS A VERY DANGEROUS SAFETY CONCERN.

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