NHTSA Complaint #10725878 — 2015 HARLEY-DAVIDSON XG750
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10725878 |
| Vehicle | 2015 HARLEY-DAVIDSON XG750 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 18 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
FROM A COMPLETE STOP, I ACCELERATED SLOWLY DOWN MY GRAVEL DRIVEWAY TOWARD THE PUBLIC STREET. AS I ACCELERATED AND LEANED LEFT SLIGHTLY TO FOLLOW THE PATH OF THE DRIVEWAY, THE MOTORCYCLE STALLED MOMENTARILY AND THEN IMMEDIATELY ACCELERATED RAPIDLY. I GRABBED THE FRONT BRAKE AND PRESSED DOWN ON THE REAR BRAKE SIMULTANEOUSLY AND THE BIKE SLID AND LAID DOWN. AFTER RECOVERING AND ASSESSING THE SITUATION, I RODE CAUTIOUSLY ON THE PUBLIC STREET TO THE NEAREST GAS STATION AND TOPPED UP THE TANK. AFTER RIDING SEVERAL MILES AND UPON COMING TO A COMPLETE STOP AT A STOP LIGHT, I ATTEMPTED TO ACCELERATE AT THE INTERSECTION AND THE BIKE AGAIN STALLED MOMENTARILY AND THEN ACCELERATED RAPIDLY. THE SAME STALLING OCCURRED MULTIPLE TIMES AT THE SAME AND MULTIPLE SUCCESSIVE INTERSECTIONS. AT NO TIME DID THE LOW FUEL INDICATOR APPEAR LIT ON THE BIKE. AT LAST FAILURE, THE BIKE HAD ROUGHLY ONE-HALF TANK OF FUEL. AT 88 MILES ON THE ODOMETER, MY HUSBAND RODE THE BIKE TO THE DEALER ON 5/23/2015 TO HAVE IT INSPECTED. THERE WERE 95 MILES ON THE ODOMETER WHEN HE DELIVERED THE BIKE TO THE DEALER. THE SERVICE MANAGER AT THE DEALER IMPLIED THERE WAS SIMPLY A LACK OF FUEL IN THE TANK. AFTER HAVING THE BIKE FOR SEVERAL DAYS, THE SERVICE MANAGER CONFIRMED THEY WERE ABLE TO DUPLICATE THE PROBLEM WHILE RIDING THE BIKE. THEY'VE HAD THE BIKE FOR NEARLY 4 WEEKS; 2 WEEKS LONGER THAN I HAD THE BIKE. THE SERVICE PERSONNEL HAVE SINCE INDICATED THEY WON'T HAVE PARTS TO RESOLVE THE ISSUE UNTIL AT LEAST THE THIRD WEEK OF JULY, 2015; OTHER DEALERS ASSERT AUGUST. THE BIKE WAS PURCHASED ON MAY 9TH, 2015 AND HAD BEEN RIDDEN TWICE BY ME BEFORE IT WAS RETURNED FOR WARRANTY REPAIR. INITIALLY, THE DEALER SERVICE PERSONNEL ASSERTED THE REPAIRS WEREN'T LIKELY TO BE COVERED UNDER WARRANTY. THEY'VE NOT YET CONFIRMED THAT POSITION. MY HUSBAND'S IDENTICAL MOTORCYCLE HAS THE SAME ISSUE. THE BIKE IS UNSAFE. *TR
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