NHTSA Complaint #10724895 — 2012 DODGE DART

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10724895
Vehicle 2012 DODGE DART
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I WENT AND ATTEMPTED TO START THE CAR. CAR WOULD NOT START. IT WAS LIKE THE CLUTCH WOULD NOT ENGAGE. RELEASED THE CLUTCH AND RE-ENGAGED, AND IT STARTED. DURING SHIFTS, IT DIDNT WANT TO GO INTO 3 OR 6TH GEARS. IT WAS LIKE THE CLUTCH IS NOT ENGAGING ONCE AGAIN. TOOK THE CAR BACK TO WHERE I PURCHASED IT, PERFORMANCE DODGE, AND THEY TOLD ME THAT CHRYSLER KNOWS OF THE ISSUE BUT CHRYSLER STAR WILL NOT FIX IT. I ASKED HOW CAN THEY KNOW THAT THE CLUTCH HAS ISSUES, BUT THEY ARE NOT GOING TO FIX IT. THE EMPLOYEE INFORMED ME THAT THEY ALL ARE LIKE THIS. CHRYSLER KNOWS OF THE CLUTCH ISSUES DUE TO ALL THE COMPLAINTS, BUT THEY STILL RISK THE LIVES OF THE INDIVIDUALS WHO PURCHASED THE VEHICLE BY NOT REPLACING THE CLUTCH. I HAVE ALSO HAD ISSUES WITH MY WINDOWS NOT ROLLING UP OR DOWN AND THE RADIO KEEPS RESETTING ITSELF. THEY DO UPDATES, BUT IT DOES NOT FIX THE RADIO ISSUE. THE LAST TIME I TOOK IT FOR THE UPDATE, THE UPDATE WOULDNT EVEN LOAD TO FIX THE ISSUE. HOW CAN A COMPANY KNOW OF ISSUES BUT REFUSE TO FIX THEM?

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