NHTSA Complaint #10724459 — 2014 JEEP CHEROKEE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10724459 |
| Vehicle | 2014 JEEP CHEROKEE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 21,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
I WAS DRIVING HOME ON THE FREEWAY GOING ABOUT 50MPH AND ALL OF A SUDDEN I GOT A SERIES OF MESSAGES: "SERVICE TRANSMISSION" "SERVICE PARKING BRAKE" "4WD NOT AVAILABLE".PUT GEAR INTO DRIVE" I WAS ON A RAMP MERGING TO ANOTHER FREEWAY WITH VERY LITTLE ROOM ON THE SIDE I SHIFTED THE CAR FROM DRIVE TO PARK, DASH MESSAGE SAID TO SHIFT BACK INTO PARK, AND THEN INTO DRIVE. WHEN I SHIFTED BACK INTO DRIVE, THE TRANSMISSION MADE A VERY LOUD BANG (LIKE SOMEBODY HIT THE BOTTOM OF THE VEHICLE WITH A MALLET) THE ENGINE INDICATOR WAS FLASHING AND THE ERROR MESSAGES WERE COMING UP ON THE SCREEN. THIS IS NOT THE FIRST TIME I HAD THIS ISSUE. LAST TIME I HAD TO SHUT THE JEEP OFF AND WAIT ABOUT 30MIN FOR THE COMPUTER TO RESET BEFORE I COULD START IT AND SHIFT INTO GEAR. LAST TIME THE DEALER REPLACED THE TRANSMISSION VALVE BUT OBVIOUSLY DID NOT FIX THE ISSUE. I AM CONCERNED THAT THIS CAN HAPPEN ANYWHERE AT ANYTIME.
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