NHTSA Complaint #10724430 — 2007 SATURN ION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10724430
Vehicle 2007 SATURN ION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

IN SEPTEMBER 2014, THE POWER STEERING ON MY 2007 SATURN ION WENT OUT. I HAD IT TOWED TO A DEALERSHIP AND HAD THE POWER STEERING MOTOR REPLACED UNDER A RECALL. THE POWER STEERING WENT OUT AGAIN A FEW DAYS LATER BUT CAME ON AGAIN AFTER A DAY. I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY WERE UNABLE TO FIND A PROBLEM. THE PROBLEM OCCURRED AGAIN IN JUNE 2015 AND HAPPENED TWICE IN FOUR DAYS. I TOOK IT BACK TO THE DEALERSHIP THAT DID THE ORIGINAL POWER STEERING MOTOR REPAIR AND WAS TOLD THAT THE POWER STEERING COLUMN HAD FAILED AND THAT THE COLUMN WAS NOT AFFECTED BY THE MASSIVE 2014 RECALL. THE REPAIR IS GOING TO COST $950. I AM SKEPTICAL, PARTICULARLY AFTER READING SEVERAL SIMILAR COMPLAINTS, THAT THIS IS NOT A SYSTEMIC PROBLEM AND IT COULD BE A SERIOUS SAFETY ISSUE IF THE POWER STEERING FAILS WHILE DRIVING.

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