NHTSA Complaint #10723984 — 2006 BUICK LACROSSE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10723984
Vehicle	2006 BUICK LACROSSE
Component	STRUCTURE:BODY
Date of Incident	May 20, 2015
Date Filed	June 5, 2015
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TRAPPED INSIDE OF 2006 LACROSSE WITH A DOOR LOCK THAT WOULD NOT OPEN. DEALER COULD NOT REPLICATE THE PROBLEM NOR FIX IT. GM EXECUTIVE OFFICES CLAIM THE DOOR LOCK IS A WEAR ITEM. IT IS UNACCEPTABLE FOR A DOOR LOCK TO TRAP A PERSON INSIDE A CAR THAT HAS 83,000 MILES AND 9 YEARS OLD. ENOUGH SUCH OCCURRENCES ARE DISCUSSED ON VARIOUS SITES ON THE INTERNET. THIS COMBINED WITH A FAULTY PASSENGER SEAT AIRBAG SENSOR AND EXECUTIVE MANAGAMENT'S LACK OF CONCERN IS ENOUGH TO STAY AWAY FROM ALL GM PRODUCTS.

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