NHTSA Complaint #10723857 — 2012 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10723857
Vehicle	2012 FORD FUSION HYBRID
Component	STEERING
Date of Incident	July 5, 2014
Date Filed	June 7, 2015
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

POWER STEERING STOPPED WORKING WHILE TRAVELING AT 40 MPH. OTHER WARNING LIGHTS CAME ON SIMULTANEOUSLY, INCLUDING ABS BRAKING SYSTEM WARNING LIGHT. DIFFICULT TO MANEUVER VEHICLE. TOOK CAR TO TORRINGTON FORD SERVICE, WHERE THEY HOOKED THE CAR UP TO DIAGNOSTIC COMPUTER THAT CONFIRMED PROBLEM. ONCE ENGINE WAS SHUT OFF AND TURNED BACK ON SEVERAL TIMES, PROBLEM WENT AWAY. ON JUNE 5, 2015, POWER STEERING STOPPED WORKING WHILE TRAVELING AT 45 MPH. SAME WARNING LIGHTS CAME ON AND CAR WAS DIFFICULT TO MANEUVER. WILL TAKE TO FORD SERVICE.

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