NHTSA Complaint #10722515 — 2005 TOYOTA TACOMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10722515
Vehicle 2005 TOYOTA TACOMA
Component SUSPENSION
Date of Incident
Date Filed
Mileage 6,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

LESS THAN ONE YEAR AFTER PURCHASE THE REAR LEAF SPRINGS FAILED ON BOTH SIDES. TWO DEALERS PLUS TOYOTA HEADQUARTERS REFUSED SERVICE, SO I HAD TO PAY FOR A PRIVATE SPRING SHOP TO REPLACE THEM. THEY HAVE SINCE BEEN RECALLED BUT TO DATE I HAVE NOT RECEIVED REIMBURSEMENT. IN 2014 THE STEERING SHAFT HAD TO BE REPLACED AND AT THE SAME TIME THE FRAME WAS DETERMINED CORRODED BEYOND REPAIR. TOYOTA MADE PROMISE TO REPLACE THE FRAME UNDER RECALL IN NOV 2014 BUT TO DATE HAS NOT DELIVERED AND HAS NOT INDICATED WHEN I CAN EXPECT THE REPAIR TO BE MADE. FOR OVER SIX MONTHS NOW I HAVE BEEN LEFT WITH AN UNSAFE VEHICLE THAT I CAN'T SELL OR REPLACE.

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