NHTSA Complaint #10722217 — 2008 DODGE GRAND CARAVAN

THIS VEHICLE HAS AN OUTSTANDING RECALL ISSUE L25 WIRELESS IGNITION CODE. WE PURCHASED THE VEHICLE IN APRIL 2014 AT WHICH TIME WE HAVE EXPERIENCE A HANDFUL OF COMPLETE SHUT DOWN OF THE VEHICLE WHILE TRAVELING UP TO 35 MPH. DAILY THE IGNITION MUST BE TURNED 4-5 TIMES BEFORE STARTING OR WILL START AND IMMEDIATELY SHUT DOWN. WE HAVE REMOVED ALL EXTRA KEYS AND KEY CHAINS AS STATED BY CHRYSLER. CALLING CHRYSLER HAS BEEN UNSUCCESSFUL AS THEY HAVE A RECORDING CLAIMING THE RECALL PARTS ARE NOT AVAILABLE AT THIS TIME AND WAIT TIMES FOR OVER 15 MINS WILL NOT STILL ALLOW YOU TO TALK TO SOMEONE IN PERSON. THEREFORE THE LOCAL DEALERSHIP IS UNABLE TO REPAIR. IS GM OFFERING A FREE LOANER UNTIL THIS VEHICLE IS DECLARED SAFE? I HAVE A PAYMENT AND DO NO LONGER WISH TO DRIVE THIS VEHICLE. I HAVE ALSO TRIED TO SELL IT FOR OVER A MONTH WITH NO LUCK. WE ARE HONEST PEOPLE AND WOULD INFORM BUYER OF OUTSTANDING RECALL UNLIKE THE DEALER IN WHICH WE PURCHASED FROM. WE HAVE CONTACTED OUR AUTO LENDER DO START PAPER WORK ON A VOLUNTARY REPOSSESSION, HOWEVER THIS WILL IMPACT OUR CREDIT GREATLY AND WE WILL ALSO BE RESPONSIBLE FOR THE DEFAULTED DIFFERENCE BETWEEN THE AUCTION PRICE AND OUR LOAN.