NHTSA Complaint #11308431 — 2008 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN FRACTURED REAR AXLE CHECK ENGINE WARNING INDICATOR ILLUMINATED, NOT DIAGNOSED BY A DEALER YET THE CONTACT WAS CONCERNED ABOUT THE SUSPENSSION AND REPAIRS PAID BY THE CONTACT THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, A LOUD RATTLING NOISE EMERGING FROM THE REAR OF THE VEHICLE STARTED. THE VEHICLE WAS DIAGNOSED BY A NEIGHBOR MECHANIC, THAT DETERMINED THAT THE REAR AXLE WAS FRACTIURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO WANTED TO MENTION THAT THE VEHICLE HAD BEEN REPAIRED AT THE DEALER BENITEZ CHRYSLER,DODGE,JEEP, CARRETERA 3, KM 77.2, BO RIO ABAJO, HUMACAO, PR 00791, APPROXIMATELY 6 TIMES FOR THE EGR( EXHAUST GAS RECIRCULATION ). THE VEHICLE WAS REPAIRED FOR THE AXLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,207.