NHTSA Complaint #10722150 — 2011 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10722150
Vehicle	2011 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	May 28, 2015
Date Filed	May 29, 2015
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE PAINT BUBBLED AND CHIPPED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO DIFFERENT OCCASIONS FOR THE SAME ISSUE. THE TECHNICIAN DIAGNOSED THAT THE HOOD HAD TO BE REPLACED BECAUSE IT WAS MADE OUT OF ALUMINUM AND STARTED TO CORRODE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY PAINTED AS A REMEDY FOR THE CORROSION. THE MANUFACTURER MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

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