NHTSA Complaint #10721771 — 2004 TOYOTA TACOMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10721771
Vehicle 2004 TOYOTA TACOMA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 186,080 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I WAS AT THE LOCAL TIRE SHOP GETTING TWO TIRES INSTALLED AND I NOTICED THAT THE RIGHT REAR OF MY VEHICLE WAS NOT LEVEL WITH THE LEFT. I ASKED THAT THEY DO AN ALIGNMENT TO EVEN THE VEHICLE OUT AND THEY NOTIFIED ME THAT THE FRAME WAS SEVERLY RUSTED. I WAS TOLD THAT THERE WAS A CAMPAIN RECALL ON THI SAME ISSUE AND MY VIN WAS IN RANGE. WHEN I WENT TO THE DEALERSHIP THEY NOTIFIED ME THAT THERE WAS ANOTHER PART OF THIS RECALL, THAT THEY DID NOT DO, SO MY FRAME WAS NOT COVERED. I NEVER RECEIVED ANY NOTICE OF EITHER RECALL. I SENT A EMAIL TO TOYOTA AND THEY CALLED BACK WITH THE SAME RESPONCE "YOU NEVER DID THE ANI-CORROSION PART OF THE RECALL SO YOU DO NOT QUALIFY". I HAVE HEARD OF COUNTLESS PERSONS IN MY AREA THAT HAVE JUST PURCHASED THE SAME AGE VEHICLE AND HAD FRAME RUST THAT GOT THERE VEHICLES REPAIRED. IF THERE IS AN ISSUE WITH OR WITHOUT THIS CORROSION SPRAY WHY ARE ONLY CERTAIN VEHICLES COVERED. THIS SPRAY DOES NOT WORK AND THIS SEEMS LIKE A WAY TO GET AROUND REPAIRING VEHICLES. NOT TO MENTION I NEVER RECEIVED ANY RECALL NOTICES AND THEY HAVE NO RECORD OF WHAT ADRESS THE RECALL WAS EVEN SENT TO.

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