NHTSA Complaint #10721441 — 2010 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10721441
Vehicle	2010 BUICK ENCLAVE
Component	STEERING
Date of Incident	May 21, 2015
Date Filed	May 26, 2015
Mileage	85,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT THE DEALER, THE MECHANIC LOCATED A LEAK IN THE BOOT OF THE POWER STEERING CASE. THE FAILURE CAUSED A STEERING SPEED FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER AUTHORIZED THEM TO REPAIR A CERTAIN AREA IN THE STEERING AT NO COST. THE CONTACT WANTED TO KNOW WHY THE MANUFACTURER WAS NOT MADE RESPONSIBLE FOR THE TOTAL COST. THE FAILURE MILEAGE WAS 85,250.

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