NHTSA Complaint #10717347 — 2009 NISSAN MAXIMA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10717347 |
| Vehicle | 2009 NISSAN MAXIMA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I ATTEMPTED TO START MY CAR AS I LEFT WORK ONE AFTERNOON AND IT WOULD NOT START. THE PUSH START BUTTON WAS IN THE LOCK MODE AND THE PICTURE IN THE DASH INDICATED THAT MY WHEEL WAS LOCKED, WHILE MY ANT-THEFT LIGHT FLASHED CONTINUOUSLY. I MADE SEVERAL DIFFERENT ATTEMPTS FOR HOURS TO UNLOCK THE STEERING COLLAR MYSELF AND START MY CAR, ONLY TO FAIL OVER AND OVER AGAIN WHICH LEAD TO ME HAVING IT TOWED TO A LOCAL NISSAN DEALERSHIP, THE NEXT DAY. THE DEALERSHIP RAN A DIAGNOSTIC TEST ON THE CAR AND TOLD ME THAT I NEEDED A NEW STEERING LOCK BOX, WHICH TYPICALLY DOES NOT GO OUT ON CARS LIKE MINE (2009 NISSAN MAXIMA). THIS SEEMS TO BE A MANUFACTURE DEFECT BUT I AM BEING CHARGED AT LEAST $1000 TO FIX THIS PROBLEM, WITH NO FAULT OF MY OWN. WILL YOU ASSIST ME IN RESOLVING THIS PROBLEM?
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