NHTSA Complaint #10717216 — 2007 GMC ENVOY

LOW BEAM LIGHTS FAILING INTERMITTENTLY. LIGHTS SHUT OFF TWICE @ 9:30 PM ON 5/16/2015 DRIVING ON DIVIDED HIGHWAY AT 65 MPH. THE LIGHTS STARTED OPERATING NORMALLY AFTER PULLING OFF ON THE SHOULDER BOTH TIMES. RESEARCHED THE WEB AND FOUND THIS IS A PROBLEM WITH PROBABLY THE HEADLAMP DRIVER MODULES OR RELAY. DROVE THE SUV TO THE GMC DEALER TODAY AND THEY SAID THEY HAD NO RECORD OF A RECALL FOR THIS UNIT AND ANY WORK DONE ON THE PROBLEM WOULD BE BILLED TO ME. I LEFT THE DEALER AND CALLED GMC AND HAD THEM PULL UP THIS UNIT ON THEIR SYSTEM AND GOT THE SAME RUN AROUND. THEY FINALLY TOLD ME THAT SOME 2007 GMC ENVOYS ARE BEING RECALLED FOR THIS CONDITION BUT NOT MINE. THIS IS A SCARY CONDITION AND DUE TO AN EXTREME SAFETY CONCERN I PURCHASED THE RELAY AT AN AUTO PARTS STORE TODAY FOR $38.31 AND INSTALLED IT MYSELF. THIS PROBLEM IS PROBABLY MORE WIDE SPREAD THAN GMC HAS REPORTED.