NHTSA Complaint #10714189 — 2010 RAM 1500

WHILE TRAVELING 40 MPH OR SO, THE REAR AXLE PINION NUT SEPARATED FROM THE REAR DIFFERENTIAL CAUSING THE DRIVE SHAFT TO DROP AND THE REAR WHEELS TO SEIZE. I LOST CONTROL OF THE VEHICLE SKIDDING TO A STOP IN THE SIDE OF THE ROAD. THE VEHICLE HAD BEEN AT BILLY BENDER DODGE IN JANUARY TO PERFORM A KNOWN SAFETY RECALL FOR THIS ISSUE, THEY HAD THE TRUCK FOR A WEEK, AND FORGOT TO MAKE THE FIX EVEN THOUGH THE PARTS WERE ORDERED. I HAVE VIDEO OF THE VEHICLE BEING DRAGGED BY THE TOW TRUCK ONTO THE FLAT BED AS THE REAR WHEELS WOULD NOT SPIN. THIS WAS A FRIGHTENING INCIDENT AND THE BLATANT NEGLECT BY THE DEALER HAS ME OUTRAGED. I FEAR THE REAR DIFF AND THE DRIVE SHAFT ARE DESTROYED. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED PROMPTLY AND SERIOUS BY THE DEALERSHIPS, AND FORGETTING TO PERFORM THE RECALL AFTER ORDERING PARTS AND SCHEDULING THE VEHICLE TO BE IN THE GARAGE IS AN OUTRAGE. *TR