NHTSA Complaint #10713906 — 2008 JEEP COMMANDER

I WAS NOTIFIED OF THE MANUFACTURER RECALL LATE 2014, I TOOK IT TO THE LOCAL DEALERSHIP AT THAT TIME AND WAS ADVISED THAT THEY DID NOT HAVE THE PARTS IN AND THAT THEY WOULD BE IN AT SOME POINT THIS YEAR. I ASKED WHAT THE ACTUAL RISK WAS THEY EXPLAINED THE BIGGEST RISK WAS ASSOCIATED WITH THE ENGINE SHUTTING OFF WHILE DRIVING AND WAS ADVISED TO REMOVE MY KEYS OFF OF MY KEY FOBS. ON APRIL 9, 2015, I PARKED MY CAR TURNED THE IGNITION OFF AND THEN REALIZE THAT THERE WAS A WINDOW DOWN. AT THAT POINT I ATTEMPTED TO RESTART THE CAR TO ROLL UP THE WINDOW AND THERE WAS NO POWER. AFTER HAVING THE CAR TOWED TO A LOCAL SHOP AND BEING TOLD THEY COULDN'T BRING UP ANYTHING ON THE COMPUTER BECAUSE THE ELECTRICAL SYSTEM WAS SHUT DOWN, THE VEHICLE WAS TRANSPORTED TO LOCAL DEALERSHIP WHERE THEY IDENTIFIED THAT THE WIN MODULE OR THE WIRELESS IGNITION NODE WAS DEFECTIVE. NOW, I HAVE BEEN WITHOUT A VEHICLE SINCE THAT TIME AND THEY ARE REPORTING THAT THE REPLACEMENT PARTS WILL BE EXPECTED AROUND MAY 14 OF THIS YEAR HOWEVER EVER SINCE APRIL 16, I HAVE BEEN GETTING DIFFERENT DATES EVERY SINGLE TIME I TALK TO THE DEALERSHIP. I BELIEVE CHRYSLER HAS EXCEEDED A FAIR AMOUNT OF TIME TO REPLACE THIS SINCE THEY KNEW ABOUT IT IN THE SUMMER OF 2014 AND THEY HAVE FAILED TO PROVIDE A QUALITY REPLACEMENT PART FOR THEIR PRODUCT. I HAVE BEEN IN CONTACT WITH BOTH THE LOCAL DEALERSHIP AND THE 1-800 NUMBER FOR CHRYSLER(888) 327-4236 AND THEY CONTINUE TO PASS ME AROUND AND INFORM ME THAT I'M WELCOME TO RENT-A-CAR AND HAVE BEEN OFFERED THE DEALERSHIPS DISCOUNT. FURTHER, THEY REPORT THAT THEY ARE NOT SURE WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE BUT I WILL BE NOTIFIED AS SOON AS THEY ARE. *TR