NHTSA Complaint #11507146 — 2008 JEEP COMMANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11507146
Vehicle 2008 JEEP COMMANDER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The Electrical System has failed. The center sound system shuts off and reboots on its own every hour or 2 causing electronic failure and has proven to get worse over time. Following that the Jeep will randomly not start, mechanics have told me that it must be the Electrical System because it is not starter, alternator or the battery. Failure to start engine has occurred over 20 times...effecting my ability to drive to work a few times. Power Train has failure has caused electronic control, software, shift lever/gear control and indicator devices, torque, drive axles, hubs, shafts, CV joints, housings and related safety systems to fail/stop working while in drive; example the Jeep was driving 50 miles an hour and transmission gears shut down and i tried shifting into neutral attempt to start transmission/engine failure. All transmission gears shut off. Then after 5 minutes came back on and started working again while driving down a country highway , luckily no other vehicles passed during this incident. This scared me and the passenger in fear of wreaking from lack of control of the vehicle. This has happened 2 times. Having severe problems with gear shifting or transmission failure. Has presented a safety hazard. The speed control fluctuates when driving up a hill or vehicle stalling while driving at 50 mph and must let off the accelerater in order to get vehicle back into correct gear. Vehicle has been inspected by mechanic by using diagnostic tests and each time they cannot find anything wrong with the transmission or engine...only Electrical System which makes sense because the Jeep is a smart car and professionals have informed me to take the jeep to the manufacturer inorder to fix the Electrical Systems malfunctions. there were no messages/warnings prior to each failure which began in the spring of 2021. Except the radio/center electronic consol which failure of the screen, DVD/Video, & radio transmissions that shut down and reboot every 2 hours started 2019.

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