NHTSA Complaint #10713875 — 2015 HARLEY-DAVIDSON XG750

MY HUSBAND AND I WERE RIDING TOGETHER, SITTING STILL AT A LIGHT, FIRST TO TAKE OFF AT GREEN LIGHT WITH CARS BEHIND US. WE TOOK OFF, & MY BIKE TOOK OFF, SLOSHING FUEL TO BACK OF TANK, & I LOST ALL POWER FOR A MOMENT IN THE MIDDLE OF A CITY INTERCEPTION. AS THE FUEL SLOSHED BACK FORWARD & BACKWARDS, IT GAVE ME SOME INTERMITTENT ACCELERATION POWER TO LIMP THROUGH THE INTERSECTION. I IMMEDIATELY PULLED INTO THE MIDDLE TURN LANE SECTION OF THE ROAD SO VEHICLES COULD PASS ME, I AM LUCKY I WAS NOT HIT. MY LOW FUEL LIGHT WAS NOT ON YET, & MY MILEAGE ON THIS TANK WAS ABOUT 119. SINCE I AM FAMILIAR WITH THIS ISSUE FROM READING FEEDBACK, I SIMPLY TOOK OFF EXTRA SLOW FROM EVERY STOP UNTIL WE REACHED OUR DESTINATION, AND THEN IT HAPPENED AGAIN BEFORE WE REACHED A GAS STATION. WE PUT IN 2.7 GALS, MEANING I HAD .9 GAL LEFT, & MY LOW FUEL INDICATOR HAD ONLY BEGAN TO FADE ON & OFF WHILE RIDING. MY DEALERSHIP SAID THE FACTORY HAD NO EXPERIENCE WITH THIS & THE FACTORY HAD NO SOLUTIONS & THIS WASN'T A COMMON PROBLEM. I RODE THE MOTORCYCLE TO LAUGHLIN RIVER RUN, KEEPING IT FUELED UP BEFORE I HIT 100 MILES PER TANK, NERVOUS BECAUSE OF THE HILLS INVOLVED. FED UP WITH THR DOWNPLAY OF A LIFE THREATENING ISSUE, I CALLED CUSTOMER SERVICE LINE FROM A GETHUMAN SITE & THE NEXT DAY MY DEALERSHIP CALLS ME SAYING THEY HAVE THE FUEL ASSEMBLY REPLACEMENT WHICH WILL BE INSTALLED AFTER MY DYNO TUNE IS FINISHED. I PAID FOR CUSTOM PAINT, A SEAT, A LUGGAGE RACK, A BAG, VANCE & HINES SLIP ON MUFFLER, A BUCKSHOT HEAT SHIELD, A SCREAMING EAGLE INTAKE, AND A DYNO TUNE. PLUS I BOUGHT & HAD A WINDSHIELD INSTALLED. I HATE MY BIKE BEING ON THE SHOP & DON'T LIKE HAVING ISSUES DOWNPLAYED AFTER SPENDING THAT KIND OF $ ON A STREET 750! HOW ABOUT SOME BAFFLES IN THE TANK OR OTHER SOLUTION? A NEW RIDER LIKE ME IS LUCKY THAT I READ ABOUT THIS BEFORE I RODE, MOST WILL NOT & COULD BE KILLED OR THROWN FROM BIKE. *TR