NHTSA Complaint #10713819 — 2006 CHRYSLER PACIFICA

I RECENTLY BOUGHT A 2006 CHRYSLER PACIFICA TOURING WITH UNDER 87,000 MILES. WHEN I WENT TO HAVE THE STATE INSPECTION PERFORMED I WAS INFORMED BY THE DEALERSHIP THAT THIS CAR WILL NOT PASS INSPECTION DUE TO THE EXCESSIVE AMOUNT OF RUST ON THE ENGINE CRADLE. WE WERE INFORMED THAT THE VEHICLE IS NOT SAFE TO DRIVE AND NEEDS OVER $3,600 OF REPAIR WORK DONE. I AM A SINGLE MOTHER AND CAN NOT AFFORD THAT KIND OF REPAIR COST. I FIND IT CRAZY THAT A CAR UNDER 10 YEARS OLD SHOULD HAVE THIS KIND OF RUST DAMAGE. THE VISIBLE OUTSIDE OF THE CAR IS IN PERFECT SHAPE, BUT THE UNDERSIDE IS TOTALLY CORRODED! WHEN I STARTED LOOKING ONLINE TO SEE IF ANYONE ELSE HAS ENCOUNTERED THIS ISSUE, I WAS AMAZED AT THE NUMBER OF OTHER PEOPLE WHO HAVE ENCOUNTERED THIS SAME ISSUE. THIS CAR IS NOT SAFE TO DRIVE WITH MY DAUGHTER, AS ONE GOOD POT HOLE COULD CAUSE THE ENGINE TO FALL OUT AND KILL BOTH OF US OR ANYONE ELSE ON THE ROAD AROUND US. I WILL PAYING FOR YEARS ON A CAR I CANT EVEN DRIVE NOR IN GOOD CONSCIENCE SELL TO SOMEONE ELSE. I FIND IT EXTREMELY DISAPPOINTING THAT CHRYSLER REFUSES TO STEP UP AND DO RIGHT BY ITS CUSTOMERS. IT WILL ONLY BE A MATTER OF TIME UNTIL SOMEONE IS KILLED BY THIS CAR. *TR