NHTSA Complaint #11404558 — 2006 CHRYSLER PACIFICA

PURCHASED THIS VEHICLE IN 2013, INQUIRED ABOUT DEFECTS AND RECALLS BUT WAS TOLD THERE WAS NONE. VEHICLE HAD 46,000 MILES ON IT AT TIME OF PURCHASE 104K PRESENTLY. GOOD RUNNING VEHICLE UP TO PAR ON MAINTENANCE, WHICH ALL GOES TO WASTE WITH A ROTTED SUBFRAME. RESEARCHED 100'S POSSIBLY 1000'S OF COMPLAINTS ONLINE WITH THE SAME ISSUE, WHERE WAS MENTIONED NOTHING WAS DONE ABOUT IT. CONTACTED CHRYSLER MYSELF TO PUT IN COMPLAINT AND AGENT WOULD NOT EVEN FORWARD IT TO THE NEXT LEVEL BECAUSE THE LACK OF RECALL OR EXTENDED WARRANTY. THE COST FOR A NEW FRAME FROM A CHRYSLER DEALER IS OVER 2K AND COST JUST AS MUCH TO REPLACE. BUT THE PART IS ON BACK ORDER FOR WEEKS. (COULD THIS MEAN THERE ARE SO MANY PEOPLE IN LINE WAITING TO ORDER AND NEEDING THIS PARTICULAR PART?) CANNOT TRUST USED PARTS BECAUSE OF MANY CHRYSLER PACIFICA OWNERS HAD TO SALVAGE THEIR VEHICLE FOR THE SAME REASON. MORE OF AN INVESTIGATION SHOULD BE DONE INTO THIS. IN THE MIDST OF A PANDEMIC WHO CAN AFFORD THESE OUTRAGEOUS, UNEXPECTED REPAIR COSTS OR EVEN A NEW VEHICLE. MY ONLY OPTION IS TO SALVAGE IT FOR WAY LESS THAT IT'S WORTH, AS I MENTIONED IT DRIVE GREAT! I CANNOT SELL IT TO ANYONE ELSE KNOWING THE SAFETY HAZARD IT HAS ON IT AND I CANNOT AFFORD A CAR PAYMENT. I AM FEARFUL OF MY ENGINE FALLING OUT OF THE BOTTOM IF I DRIVE IT. SOMETHING HAS TO BE DONE, TOO MANY VEHICLES WITH THE SAME ISSUE. FORCE A RECALL ON CHRYSLER FOR THEIR ROTTED SUBFRAMES.