NHTSA Complaint #10712091 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10712091
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2014
Date Filed	April 21, 2015
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DOOR AJAR WARNING STAYS ON FOR DRIVERS DOOR. BEGIN AS INTERMITTENT PROBLEM RESOLVED BY OPENING AND CLOSING THE DOOR TILL THE DOOR SENSOR REGISTERED THE DOOR CLOSED. PROGRESSIVELY GOT WORSE AND 7 MONTHS LATER THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. INTERIOR LIGHTS REMAIN ON ALL THE TIME AND THE AUTO DOOR LOCKS DO NOT ENGAGE WHEN DRIVING. I TALKED TO MY LOCAL FORD DEALER WHO SAID IT JUST NEEDS OILED AND IT WILL FIX THE PROBLEM. WE HAVE OILED IT AND CLEANED IT WITH COMPRESSED AIR AND IT HAS DONE NOTHING. IF FORD CAN'T STAND BEHIND THIS KIND OF THING, I'LL BE BUYING A HYUNDAI OR A HONDA NEXT FOR A BETTER WARRANTY AND FOR A HIGHER QUALITY VEHICLE. *TR

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