NHTSA Complaint #10706237 — 2014 KIA OPTIMA

WE HAD TAKEN OUR CAR TO THE DEALERSHIP FOR A REGULAR OIL CHANGE. THEY ADVISED THAT THERE WAS A RECALL AND FIXED WHATEVER THE PROBLEM WAS. WE FOUND THE FUSE COVER ON THE DASHBOARD. 1 DAY LATER, THE SYMBOLS ON THE DASHBOARD BEGAN TO LIGHT UP AND THE CAR FROZE, LOCKED AND DIED. I WAS ABLE TO GET IT OVER TO THE SIDE OF THE ROAD. I WAS TOLD THAT IT WAS THE ALTERNATOR. THIS CAR HAS 7800 MILES ON IT AND IS A YEAR OLD. IT WAS FORTUNATE I WAS NOT ON A HIGHWAY. THERE PROBABLY WOULD HAVE BEEN A SERIOUS ACCIDENT. I COULDN'T EVEN GET MY FLASHERS ON BECAUSE THE BATTERY WAS COMPLETELY DEAD. I ASKED WHY THIS WOULD HAPPEN AND IF IT COULD HAPPEN AGAIN AND WAS GIVEN NO CONCRETE ANSWER. I LOVED DRIVING THIS CAR, BUT MY CONFIDENCE IN THIS VEHICLE IS NOW LOST. *TR