NHTSA Complaint #11714078 — 2014 KIA OPTIMA

The vehicle is currently experiencing failure consistent with a U.S safety call {Technical Service Bulletin) related to the steering column. A diagnostic scan has confirmed error code C1259 (angle sensor signal error) that match those referenced in the recall documentation. The vehicle was taken to a local authorized Kia dealership in Ponce, Puerto Rico, where we were informed that no recall appears in their system and that the recall “only applies to the mainland United States”. This response is concerning, as Puerto Rico is a US territory, and this defect directly impacts driver safety and vehicle control. Given that this involves steering system failure, I consider this a critical safety concern.