NHTSA Complaint #10705972 — 2008 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	10705972
Vehicle	2008 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	April 14, 2015
Date Filed	April 15, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

IN HEAVY TRAFFIC THE CAR LUNGED AS IT WAS GOING THROUGH THE TURN LANE. THE CAR IS NOT SHIFTING CORRECTLY BETWEEN 1 AND 2 GEARS. IT STALLS AND THEN LUNGES. THIS IS MY WIFE'S CAR AND SHE WAS TERRIFIED TO DRIVE IT. WE TOOK IT TO FINISH LINE FORD IN PEORIA AND THEY SAID THERE WAS A SERVICE BULLETIN OUT ON THIS COMMON PROBLEM. THE 2008 ESCAPE DOES NOT SHIFT CORRECTLY BETWEEN 1&2 GEARS AND 3&4 GEARS. THE REPAIR COSTS $1300 SO FORD IS MAKING MAJOR PROFIT. I WAS PREVIOUSLY OFFERED A SERVICE CONTRACT TO CONTINUE THE WARRANTY WHICH THEY POINT TO AND SAY I COULD HAVE TAKEN IT. IF FORD WAS HONEST AND KNEW ABOUT THIS PROBLEM AND TOLD EVERYONE THAT OWNED A 2008 ESCAPE THAT FAILURE WAS GOING TO HAPPEN ON THIS TRANSMISSION THEN I MIGHT HAVE PURCHASED THE CONTRACT BUT THEY WITH-HELD INFORMATION NEEDED TO MAKE AN INFORMED DECISION. THIS LUNGING IS EXTREMELY DANGEROUS. *TR

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