NHTSA Complaint #10705421 — 2012 FORD F-250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10705421
Vehicle	2012 FORD F-250
Component	ENGINE
Date of Incident	April 2, 2015
Date Filed	April 13, 2015
Mileage	43,505 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I HAVE A 2012 FORD F250 KING RANCH 6.7 DIESEL. THE RADIATOR STARTED LEAKING SO I TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT I NEEDED A NEW RADIATOR. SINCE MY BUMPER-TO-BUMPER WARRANTY RAN OUT AT 36K MILES THIS REPAIR WAS ON MY DIME. IN RESEARCHING ONLINE FORUMS AND SUCH, THERE HAVE BEEN KNOWN ISSUES WITH THE DIESEL RADIATOR AS FAR BACK AS 2008. THE ENTIRE PREMISE BEHIND A DIESEL ENGINE IS "COMPRESSION-IGNITION" IN WHICH FUEL IS IGNITED DUE TO COMPRESSED AIR AT APPROXIMATELY 1000 DEGREES F. THERE IS NO SCENARIO WHERE THE EITHER THE MANUFACTURER OF THE RADIATOR AND/OR FORD MOTOR COMPANY THEMSELVES SHOULD NOT BE REQUIRED TO FIX THIS FAULTY PART AT THEIR EXPENSE. THE REPAIR ESTIMATE WAS OVER $2,000 ON A VEHICLE LESS THAN 3 YEARS OLD. IN NO WAY SHOULD ANY NEW VEHICLE OWNER BE REQUIRED TO PAY FOR A NEW RADIATOR MUCH LESS FOR THE LABOR TO INSTALL IT AND THAT GOES DOUBLE FOR THE OWNER OF A DIESEL ENGINE. *TR

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