NHTSA Complaint #10705009 — 2007 TOYOTA SIENNA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10705009
Vehicle	2007 TOYOTA SIENNA
Component	ENGINE
Date of Incident	April 10, 2015
Date Filed	April 10, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

ON 4/10/15, I TOOK THE VEHICLE TO MOTOR IMPORTS SERVICE CENTER FOR PREARRANGED WARRANTY SERVICE WORK ON THE VEHICLE. MOTOR IMPORTS DECLINED TO PERFORM THE WARRANTY WORK, ALLEGING THAT THE VEHICLE WAS "TOO DIRTY" TO PERFORM, EVEN THOUGH AT LEAST TWO OF THE RECALLS WOULD INVOLVE NO AREA OF THE INTERIOR. WITH RESPECT TO THE INTERIOR, THE SHIFT ASSEMBLY WAS ALLEGEDLY "BLOCKED" BY A NEWSPAPER ON THE CONSOLE, AS WELL AS PENS IN THE ASHTRAY AND CD'S IN THE CONSOLE, AND FOR THIS, THEY CLAIMED THEY COULD NOT PERFORM THE WORK. IN ADDITION TO THE ABOVE RECALLS, THEY WERE TO INSPECT THE DASHBOARD FOR A FOURTH RECALL INVOLVING PREMATURE DEGRADATION OF THE ASSEMBLY, WHICH THEY DECLINED TO PERFORM AS WELL. *TR

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