NHTSA Complaint #10704863 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 10704863
Vehicle 2011 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 21,150 miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WHILE SLOWING TO COME TO A COMPLETE STOP IN A TURNING LANE BEHIND TWO OTHER VEHICLES, THE SUBJECT VEHICLE'S TRANSMISSION SLIPPED FROM GEAR AND DISENGAGED THE ENGINE. WHEN THE VEHICLES TRANSMISSION REENGAGED THE ENGINES REMAINING TORQUE NOT YET DISPLACED, THE VEHICLE LUNGED FORWARD CAUSING A LOSE OF CONTROL AND THE BRAKES TO LOCK UP FROM ATTEMPTING THE BRAKING ACTION ALREADY TAKING PLACE. THE SUBJECT VEHICLE HAD PREVIOUSLY BEEN IN THE DEALERSHIPS SERVICE DEPT. TO HAVE ITS TRANSMISSION THAT PREVIOUSLY AND COMPLETELY BURNT ITS CLUTCHES OUT AT ONLY 14,775 MILES DRIVEN. THE SYMPTOMS OF THE TRANSMISSION BURNING THE CLUTCHES OUT WAS PRESENTING ITSELF IN AN INCREASING MANNER FROM AROUND 5,000 MILES. THE NEWLY REBUILT TRANSMISSION FAILED AT ONLY 21,150 MILES AT THE TIME OF THE TOTAL LOSS INCIDENT. *TR

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