NHTSA Complaint #10704633 — 2011 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10704633
Vehicle	2011 MAZDA CX-9
Component	POWER TRAIN
Date of Incident	April 8, 2015
Date Filed	April 9, 2015
Mileage	33,739 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TRAVELING WITH FAMILY ON I95 STARTED SMELLING A BURNING ODOR. LATER DEVELOPED A DISTINCT VIBRATION AND GRINDING SOUND. GOT IT HOME NOW NON USABLE. VEHICLE WAS PREVIOUSLY REPAIRED AT MY SHOP , A LOSS DUE TO HURRICANE SANDY, AND AS SUCH BRANDED. FAULKNER MAZDA AND MAZDA CORPORATION BOTH DENIED ANY WARRANTY CLAIM DUE TO TITLE BRANDING EVEN THOUGH BOTH ADMITTED IT WAS A SAFETY ISSUE , ALTHOUGH THE SERVICE DEPT AT FAULKNER DID ADD "THAT ANYTHING COULD CAUSE AN ACCIDENT". I AM JUST LUCKY THAT IT DIDN'T GRENADE WHILE ON THE INTERSTATE AT SPEED WITH MY FAMILY IN THE CAR. CORPORATE MAZDA ADVISED ME TO SAVE MY RECEIPTS IN CASE THEY ISSUE A RECALL IN THE FUTURE. WILL NOT RECOMMEND MAZDA TO ANYONE IN THE FUTURE. *TR

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