NHTSA Complaint #10704089 — 2004 DODGE RAM 2500

IN JULY 2014, TRAVELING ALONG A 2 LANE HIGHWAY, WE HIT A BUMP IN THE ROAD AND THE TRUCK STARTED TO VIOLENTLY SHAKE TO THE POINT WHERE WE HAD TO COME TO A COMPLETE STOP ON THE ROAD. SCARED THE ENTIRE FAMILY AS WE GOT OUT TO SEE IF WE HAD A TIRE FAILURE. NOTHING SEEMED OUT OF THE ORDINARY. CONTINUED ON THE VACATION AND HAD IT OCCUR 3-5 MORE TIMES WHILE IN THE TRUCK. WHILE ON VACATION, HAD THE STEERING DAMPER(STABILIZER) AND ROTATED THE TIRES BUT THAT DID NOT FIX THE PROBLEM. UPON RETURN HOME, TOOK IT TO A NON-CHRYSLER SERVICE CENTER AS THE LOCAL DODGE DEALER WAS 3 WEEKS OUT ON GETTING THE TRUCK IN. THEY REPLACED BOTH UPPER AND LOWER TIE RODS JOINTS, WHEEL BEARINGS AND ALIGNED THE VEHICLE. $2000 APPROXIMATE COST PLUS THE STEERING STABILIZER AND NO FIX. TOOK THE TRUCK ON ANOTHER EXTENDED TRIP ON 4/3 AND HAD IT OCCUR AGAIN. WHEN I CALLED CHRYSLER DEALER TODAY (4/6), THE SERVICE ADVISOR WAS UNAWARE OF ANY PROBLEMS WITH THIS TRUCK AND ADVISED ME TO BRING IT IN WHICH I WILL DO NEXT WEEK. IT STILL HAS THE PASSENGER AIR BAG RECALL OUT ON IT. ALL PREVIOUS RECALLS HAVE BEEN INSPECTED BY CHRYSLER SERVICE CENTERS. THIS IS A VERY DANGEROUS SITUATION AND I FEAR THAT ALLOWING THE TRUCK ON THE HIGHWAY DANGERS NOT ONLY ME AND MY FAMILY BUT OTHER MOTORISTS TRAVELING NEAR US. *TR