NHTSA Complaint #10703997 — 2015 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10703997
Vehicle	2015 FORD FUSION
Component	STEERING
Date of Incident	March 27, 2015
Date Filed	April 6, 2015
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

MY DAUGHTER WAS DRIVING HOME AND POWER STEERING WENT OUT ON THE CAR. SHE TURNED THE CAR OFF AND BACK ON AND IT WAS STILL OUT. DROVE CAR TO DEALERSHIP A FEW DAYS LATER (POWER STEERING WAS OK AT THAT POINT) AND THEY SAID THAT THE CAR WAS PROGRAMMED WITH WRONG CODES AND REPROGRAMMED IT. SAID IT MUST HAVE BEEN DONE AT THE FACTORY. TEN DAYS LATER ON 4/6/15, POWER STEERING IS OUT AGAIN. SHE WAS EXITING THE INTERSTATE AT APPROXIMATELY 55-60MPH AND IT WENT OUT. DROVE CAR HOME APPROX. 10 MILES W/OUT STEERING ASSIST. *TR

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