NHTSA Complaint #10703475 — 2010 CHRYSLER TOWN AND COUNTRY

AS I WAS RUNNING ERRANDS ALL OF A SUDDEN THE STEERING WHEEL FROZE AND MY BRAKE PEDAL AND ACCELERATOR QUIT FUNCTIONING, I NOTICED MY STABILITY CONTROL LIGHT WAS ON AND WITHIN ABOUT 10 SECONDS THE VEHICLE JUST STOPPED RUNNING IN THE MIDDLE OF THE STREET, THANKFULLY I HAD AVOIDED THE HIGHWAY THAT DAY, IT'S USUALLY FASTER BUT WITH IT BEING A PRETTY DAY I WASN'T IN A HURRY. IT WAS 80 DEGREES AND SUNNY, THIS HAPPENED ON A PAVED ROAD NO STANDING WATER, NO HAZARDS. THIS ISN'T THE FIRST TIME IT HAS HAPPENED, LEAVING MY HOME IT'S SHUT OFF. BUT SINCE THE IGNITION SWITCH RECALL AND THE REPLACEMENT BEING INSTALLED I HAVE HAD NOTHING BUT PROBLEMS, MY $250 KEY HAD JAMMED AND IT TAKES MULTIPLE TIMES OF STARTING AND RE-STARTING THE VAN TO GET IT OUT. YESTERDAY WAS MY BREAKING POINT, HAD I BEEN ON THE INTERSTATE WHICH IS HOW I USUALLY MOVE ABOUT THE CITY IT COULD HAVE BEEN DEVASTATING. FORTUNATELY I HAVE A EXTENDED WARRANTY PLAN AND THE DEALER WILL FIX THE ISSUE FOR $100, BUT IT DOESN'T FIX THE FACT THAT I HAVE A BROKEN KEY AND IGNITION SWITCH THAT SOMETHING IS OBVIOUSLY WRONG WITH IT. I'VE OWNED 4 CHRYSLER MINI VANS AND THIS IS THE FIRST ONE THAT HAS SCARED ME. *TR