NHTSA Complaint #10703458 — 2008 CHRYSLER 300

HAVE HAD 3 INCIDENTS IN THE PAST FEW MONTHS WHERE THE CAR WOULD NOT SHUT OFF WHEN THE KEY WAS IN THE OFF POSITION. THE MOST RECENT OCCASION ON 3/26/15 THE CAR HAD BEEN SHUT OFF AND THE KEY REMOVED FROM THE IGNITION AND IT CONTINUED TO RUN WITH THE HEADLIGHTS AND INTERIOR LIGHTS STILL ON. IN EACH CASE, IT HAS TAKEN NUMEROUS TRIES, INCLUDING PUTTING THE CAR IN GEAR AND MOVING IT TO BE SUCCESSFUL IN SHUTTING IT DOWN. CONTACTED CHRYSLER GROUP AND WAS TOLD TO TAKE IT TO A DEALERSHIP AND HAVE A DIAGNOSTIC DONE, AND IF IT WAS DETERMINED TO BE THE FAILED IGNITION SWITCH ( WHICH I RECEIVED A SAFETY RECALL FOR IN OCTOBER 2014), THEY WOULD COVER THE COST OF THE DIAGNOSTICS. I CONTACTED A LOCAL DEALER AND MADE APPOINTMENT TO HAVE DIAGNOSTIC DONE. UPON ARRIVAL, I INFORMED THEM OF WHAT THE ISSUE WAS, AND WAS TOLD I WOULD BE WAITING UPWARDS OF 3 HOURS TO HAVE IT COMPLETED AND EVEN IF THEY FOUND THAT THE ISSUE WAS RELATED TO THE RECALL, WHICH I WAS TOLD IT MOST LIKELY WAS, THERE WAS NOTHING THEY COULD DO, AS THERE WERE NO REPLACEMENT PARTS AVAILABLE AT THIS TIME AND THEY COULD NOT TELL ME AN APPROXIMATE DATE WHEN THE REPLACEMENT PARTS WOULD BE AVAILABLE. I DID NOT WAIT THE 3 HOURS TO HAVE THE DIAGNOSTIC DONE. I AM NERVOUS TO DRIVE THE CAR, AS NOW THAT I AM HAVING AN ISSUE AND KNOWING THAT THERE COULD BE MORE ISSUES RELATED TO THE IGNITION SWITCH RECALL (POSSIBLE SHUT DOWN WHILE DRIVING, ETC. ETC.). I KNOW THERE ARE MANY OTHER 2008 CHRYSLER 300 OWNERS THAT ARE IN THE SAME POSITION. THIS RECALL IS TAKING TOO LONG TO START RESOLVING, AND AT LEAST FOR MY PART IN IT, I HAVE CONTACTED A FAMILY LAWYER AND RELAYED THE INFORMATION, IN THE EVENT THAT I AM HURT OR KILLED IN AN ACCIDENT RELATED TO THIS SAFETY RECALL. I CALLED THE VEHICLE SAFETY HOTLINE AND WAS GIVEN THE REFERENCE # [XXX] FOR FILING A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR