NHTSA Complaint #11344129 — 2008 CHRYSLER 300

THE DEALER CHANGED THE IGNITION SWITCH PER THE RECALL 14V567000 FOR THE VEHICLE ABOUT 2-3 YEARS AGO FOR A DIFFERENT ISSUE WITH THE SWITCH. MY DAUGHTER WAS DRIVING THE CAR ABOUT WEEK AGO JULY 30, 2020, SHE SAID SHE WAS AT A TRAFFIC LIGHT ON A BUSY STREET (LINCOLN HIGHWAY) IN CHICAGO HEIGHTS IL AND WHEN IT TURN GREEN SHE ATTEMPTED TO GO AND THE VEHICLE CUTOFF AND WOULD NOT START BACK UP. I ARRIVED TO HER LOCATION. ANOTHER DRIVER HAD PUSHED HER INTO A PARKING LOT TO GET HER OUT OF THE MIDDLE OF THE HIGHWAY, I TRIED TO START THE CAR AND IT WOULD NOT CATCH. IT WOULD CRANK PUT NOT TURN OVER, I HAD TO GET IT TOWED HOME. AFTER SOME TESTING OF COMPONENTS, SPARK, GAS PRESSURE AND FUEL PUMP IT WAS DIAGNOSED WITH A BAD IGNITION SWITCH WITH A P2533 CODE THAT STATED THERE WAS A PROBLEM WITH THE IGNITION SWITCH RUN POSITION SIGNAL. THIS IS A VERY TROUBLING EVENT SINCE MY RECENTLY TURN 18 DAUGHTER HAS NO EXPERIENCE WITH THIS SORT OF THING AND THANKFULLY THERE WAS NO ACCIDENT OR PHYSICAL HARM DONE. I SPOKEN WITH A PERSON AT A CHRYLSER DEALERSHIP SERVICE DEPARTMENT ABOUT MANUFACTURER COVERAGE BUT SHE DID NOT HAVE A CLUE AND TRANSFERRED MY CALL TO THE PARTS DEPARTMENT THAT STATED IT MIGHT RUN $800- 1,000.00 TO REPLACE THE SWITCH.