NHTSA Complaint #10703018 — 2008 FORD ESCAPE HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10703018
Vehicle	2008 FORD ESCAPE HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2014
Date Filed	April 1, 2015
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

OVER TIME MY VEHICLE HAS GOTTEN HARDER AND HARDER TO START. NOW I HAVE TO PRESS THE KEYS IN TURN TO HAVE THE VEHICLE START. AFTER SOME RESEARCH I FOUND SEVERAL USERS HAVE THE SAME EXACT PROBLEM. (HTTPS://YOUTU.BE/BV8TDCF83VC) IT APPEARS TO BE AN ISSUE WITH PLASTIC CLIPS USED TO HOLD THE IGNITION SWITCH IN PLACE. THE MECHANIC IN THE VIDEO STATES THAT IT'S THE ROD THAT ENGAGES THE SWITCH, IT BECOMES LOOSE AND REQUIRES YOU TO PUSH THE KEY IN TO START THE VEHICLE. THIS IS POOR DESIGN BY FORD AND PLACES THE ONUS ON THE CUSTOMER TO FIX IT. *TR

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