NHTSA Complaint #10702305 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10702305
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	September 10, 2014
Date Filed	March 28, 2015
Mileage	2,021 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WE LEASED THIS CAR IN 3/14 WITH THE THOUGHT OF PROBLEM FREE DRIVING. THE FIRST WEEK WE FELT AS THOUGH THE CAR WAS HOPPING WHEN SHIFTING. THEN THE STEERING WHEEL WOULD SQUEAK WHEN YOU TURNED IT (FOUND THAT ODD). TOOK IT BACK TO DEALER THEY DID A FLASH CHANGE BUT DID NOT ROAD TEST IT. THEY SAID WE NEED STRUTS AND THEY ARE ON BACK ORDER TILL WHO KNOWS WHEN. SO NOW WE SET HERE AFRAID TO DRIVE IT BUT STILL HAVE TO MAKE PAYMENTS. I AM A 68 YEAR OLD WOMEN WHO DOES NOT WANT TO DRIVE A YEAR OLD CAR. OH BTW THE CAR STILL DOES HOP WHEN IT SHIFTS. CAN ANYONE POINT ME IN THE RIGHT DIRECTION TO TURN THIS CAR IN? *TR

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